if connected

Strategy and analysis about mobile, smartphones, tablets and connected experiences

Problem with iPhone apps quiting immediately after launching

with 5 comments

The problem symptoms are: Some/most, but not all, 3rd party iPhone applications quit immediately after they are launched. Built-in applications — like mail, safari, calendar, ipod — continue to work fine. The problem applications include both paid and free applications.

I had this a few times over the summer with v2.0 and v2.1 versions of the iPhone OS, and thought Apple had fixed it. Apparently not, as it happened again earlier with v2.2.

The best fix I’ve found is to uninstall a free application that has the above problem. Then, on the phone, re-install it from the App store. This seems to kick the DRM on the iPhone to accept that everything is after all fine. After which, all the applications start working again (not just the one that has been re-installed).

Written by Ian Fogg

December 23, 2008 at 12:13 am

Posted in Uncategorized

Tagged with , , , ,

5 Responses

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  1. Thanks, that worked for me, too!

    Olf

    July 14, 2009 at 11:12 am

  2. Worked for me too.

    Bob

    August 6, 2009 at 7:05 pm

  3. It seems this happens when you’re phone has no service (no or weak cell tower signals). The 3rd party apps will quit working until you go into the app store and enter your account password.

    Fucking ridiculous.

    rubeN

    August 27, 2009 at 10:10 am

  4. Right guys got this sussed. Different things have worked for different people but none of them worked for me. Heres my solution for those of you who are still stuck.

    1. Make sure all of your apps are synced with itunes
    2. Select ‘Deathorize Computer’ from the store menu, enter password…** DONT SYNC NOW!!!
    3. Now select ‘Authorize computer’ from the store menu and click the sync button (even if its grayed out you should still be able to click it)

    This worked for me, apparently when you update the iPhone firmware it screwes with the DRM. By doing this (deauthorize, authorize, sync) it reauthorizes the phone.

    Spent the last 6 hours trying different solution, restoring, resyncing, updating, rolling back and this took all of two minutes in the end. Just glad I didn’t lose 6 months of gym data by having to reinstall my GymBuddy App!!!!

    Hope this helps someone out there.

    Gstretton

    March 18, 2010 at 3:40 pm

  5. thanks you are the man, worked like a charm.

    calryx

    May 19, 2010 at 4:01 am


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