Category Archives: eBooks

Why publishers should be wary of the digital book era

The digital era is finally arriving for books. I wonder if publishers, retailers, and device makers realise the Pandora’s box that they are opening.

Books are one of the last analogue media formats, and as such have proved largely resistant to piracy. Music went digital with the CD in the 1980s while TV and movies became digital with the DVD format a decade later. Both of these physical digital formats opened up those media types to piracy as anyone could create exact digital copies of the content and share them online. The CD and DVD did more than anything else to lead to the piracy explosion, more than the actions of the original Napster, or Pirate Bay, or Kazaa or any other online site.

By comparison, to pirate printed books consumers have to manually scan each page. Then an OCR process creates an approximate copy that needs extremely time consuming and tedious proofing to fix errors. Result – only the most popular titles get scanned and shared online.

eBooks change everything. They open up the book world to the threat of piracy. eBooks provide an already-proofed digital version. Content protection for eBooks using DRM systems is not the answer. The music industry is switching away from DRM for music sales because it doesn’t work and causes legitimate consumers pain. Just one person needs to break the DRM system and then share that knowledge online and then anyone can make copies. eBook companies are still persisting with DRM but I don’t see this lasting here any more than it has for music sales.

There’s a prisoner’s dilmma at work here: Individual publishing companies have the potential to steal competitive advantage if they move first and execute well with eBooks. But for the publishing world as a whole, such individual innovation will accelerate the arrival of the digital era and open up greater piracy.

This risk is not stopping eBook and eReader innovation. The digital era is arriving for books:

Retailers are proving the most innovative, perhaps: Amazon have built on their acquisition of Mobipocket with the launch of first the Kindle eBook reader gadget and then with the Kindle application for the iPhone. Barnes & Noble are moving with their purchase of Fictionwise (which incidentally has a store available inside the Stanza iPhone eBook reader app).

Publishers are innovating too. Penguin see their eBook sales as a key growth area. Harry Potter-publisher Bloomsbury just announced a link up with Exact Editions to offer digital titles to UK libraries (see this item on the Writers and Artists Yearbook blog). Tech publisher O-Reilly and other tech publishers are the most cutting edge non-fiction innovators with an extensive offering. Random House, Harlequin, Pan Macmillan offer a mix of samples and promotional titles on the Stanza app.

Publishing companies I’ve spoken with say digital is inevitable and I think they’re right. But I question if it makes any sense to speed the arrival of the digital book era. There’s one exception. Companies that make eBook reader devices will benefit in any event, whether consumers buy books, read free out of copyright books, or if consumers pirate books.

For everyone else, innovate, but be prepared for the coming digital storm that will overturn existing business models and increase book piracy.

Amazon’s Kindle strategy & the mobile market

Today, Amazon announced a new Kindle, as the company continues its transformation from a retailer of physical goods to one that is a major digital content (music, books, video) and Internet service (e.g. S3) company.

Few notes:

Amazon’s strategy is extremely US-centric, unlike their traditional retail reach. By choosing to include a US-specific mobile phone radio under the bonnet — the so-called Whispernet that is used to download books without a PC — Amazon limit their global presence. If Amazon wished to create a foundation for a global strategy then Amazon, like Apple, should have used a GSM/UMTS mobile phone radio. Now, Amazon must release different hardware if they want to offer Kindle in Europe or most of Asia. For consumers, this decision decision hits the product’s convenience: Kindle will only download books in the US, and in the future perhaps a few select countries that happen to use the same mobile technology, such as South Korea and parts of South America.

Kindle demonstrates how mobile strategy is not just a telco thing. Mobile is like the Internet, every company should have a vision for where they are going and how to embrace, partner, or compete, with the mobile market and players.

Amazon has become a device company, and is no longer purely a content play. Kindle is a combined content / hardware business models. What Amazon is selling is content: The latest books, supplied for the relatively low cost of $9.99 for bestsellers. But to sell that content they have become a device company.

Surprisingly, Amazon have not leveraged other ebook companies that they own. Mobipocket supplies both free ebook software and sells ebooks protected by DRM. But to date, Kindle ebooks are not compatible with Mobipocket software. If Amazon does offer ebooks on mobile phones, which was reported on Friday before the Kindle announcement, then Mobipocket will be a core part of Amazon’s toolbox. Syncing reading position between multiple devices — Whispersync, announced today — will certainly help Amazon in offering a great complementary service, i.e. a consumer will be able to use both Kindle and a mobile phone in tandem. Additionally Amazon own Booksurge, which is a an electronic self-publishing company, and yet are not fully exploiting Booksurge via Kindle.

Amazon’s exclusive on a new Stephen King story will test the robustness of Kindle’s DRM content protection. As the content is only available on Kindle, if it suddenly appears online on one of the piracy websites then that DRM has been broken. It will only take one person to break the DRM for numerous people to download a pirated version.

Note – Originally this was going to be posted on the work blog, but for some reason I can’t get Typepad to work now, all it seems to want to do is let me create ‘drafts’….