if connected

Strategy and analysis about mobile, smartphones, tablets and connected experiences

Posts Tagged ‘Email

Email needs to evolve

with 4 comments

Other than Gmail, there’s been remarkably little innovation with email applications for many many years. Here’s a wishlist of features I’d love to see:

Ability to edit the subject lines of received messages. I’m fed up with people sending emails with blank subjects, or who reply to a message with an unrelated point so the subject is no longer right. It’s my message once I receive it, why do I have to be lumbered with someone else’s choice of subject line?

An easy way to convert a message into a calendar item or todo. I want a one-click way of creating an appointment. Ditto to turn a message into a todo item.

Use the email inbox for todos. It’s my inbox, I want to create todos and put them in my inbox along with messages from other people that I need to act on.

Smart handling of outgoing email servers. Laptops that move around connect to the Internet using different ISPs. It’s no longer good enough to have a single outgoing server tied to one ISP. Email programs should take this pain away from users.

Written by Ian Fogg

April 20, 2009 at 10:36 pm

Posted in Uncategorized

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